Privacy Policy

This document serves as a comprehensive guide to how Alinaoana, in conjunction with our external promotional and advertising affiliates, manages, treats, and distributes your personal information.

Our privacy protocols are applicable to all our services. This includes each App in our portfolio, our multi-channel marketing initiatives, and any additional support features we provide. Throughout this text, the collective term "Services" encompasses these Apps, our web platforms, and all associated advertising activities.

Your engagement with our Services—whether through installation, active use of our Apps, or browsing our web properties—functions as your formal acknowledgement of our data collection methods. Specifically, you are authorizing Alinaoana and our designated ad-tech partners to utilize your data for the delivery of tailored advertisements, the specifics of which are elaborated in our "Marketing and Advertising" chapter. Within those subsequent sections, you will find instructions on how to provide explicit consent, as well as the procedures for withholding or revoking your permission regarding data usage for personalized ad targeting. Should you find any part of these data processing terms disagreeable, we respectfully request that you refrain from using our Apps or accessing any of our Services.

1. Personal information we collect

In the course of providing our Services, Alinaoana acquires specific information that identifies you or relates to an identifiable individual ("Personal Information"). We obtain this data through three primary channels: information you volunteer, data we record automatically, and details shared by external partners.

1. Information Provided Directly by You

We collect details when you engage with us, such as when submitting inquiries, seeking technical assistance, or completing digital forms.

Contact and Identity: This includes your full name, email address, and telephone number.

Employment Materials: If you apply for a position via our platform, we will process your resume/CV, cover letter, and any professional history included therein.

User-Generated Content (UGC): With your permission, we may collect media or text you post on social platforms or send to us directly, which might include your likeness, voice, or social media handle.

2. Data Captured Automatically

As you navigate or interact with our Services, our systems automatically log technical data:

System and Hardware Specifications: We identify your device model, operating system, screen resolution, app version, language settings, time zone, and unique identifiers (e.g., Advertising ID or Device ID).

Activity and Interaction Logs: This encompasses your "Usage Information", such as timestamps of access, features utilized, in-app transaction history, and subscription status. For app functionality, this includes your progress, which may be synchronized via cloud services like iCloud, Google Play Apps, or Facebook.

Geographic Context: We determine your general vicinity (country and state) via your IP address. More granular data, such as city-level location, may be collected if you grant specific consent.

3. Information from External Sources and Integrations

We may supplement our records with data from third-party collaborators and integrated platforms.

Service Providers: We work with partners who collect data on our behalf according to their own privacy standards (refer to APPENDIX B for the full list).

Third-Party Account Linking: If you opt to link our Services to accounts like Google, Apple, or Facebook, we receive data permitted by your settings. This may include your Apple ID, Android User Name, or Facebook User ID. To adjust these permissions, please visit the respective privacy setting pages of Apple, Google, or Facebook.

Facebook Specifics: When using Facebook-integrated features, we may access your user ID, friend interactions within the App, and email address (if shared). The scope of this data is governed by Facebook's terms and your personal privacy configurations.

4. Media Permissions and Support

To enable specific functionalities, we may request access to your device's camera. Additionally, if you use our support tools to report an issue, we may require access to your local files or media gallery to process your uploaded attachments.

5. Cookies, SDKs, and Tracking Technologies

Alinaoana and our advertising partners utilize tracking tools like cookies and Mobile SDKs to tailor your experience and deliver relevant advertisements. These technologies may track your behavior across various apps and websites to build an interest profile for personalized ads.

App Inventory: We and certain ad networks may view your installed applications to prevent showing ads for products you already own.

Do Not Track (DNT): Please be aware that our Services do not currently adjust their behavior in response to "Do Not Track" browser signals.

Opt-Out: To stop receiving personalized advertisements, please refer to the "Opt-out of targeted advertising" section below. Detailed cookie information for our specific domains can be found via the links provided in the footer.

2. Data Usage Purposes

We process the data we collect for the following specific objectives:

1. Service Delivery and Account Management

1.1 User Authentication: Utilizing Registration Information to establish your account, facilitate sign-ins, and manage your personal profile.

1.2 Operational Continuity: Applying Live-ops Software data to support core App functionalities and features.

1.3 Personalization: Using Technical and Device Information to customize your experience and remember your saved preferences.

1.4 Fulfillment: Leveraging Third-Party Information and Billing Information to facilitate App usage, verify transactions, and process legitimate refund requests.

2. Communication and Support

2.1 Direct Correspondence: Using Registration data and Feedback to respond to your inquiries, resolve technical issues, or collect your opinions regarding our services.

2.2 Service Notifications: Keeping you informed about critical updates or modifications to our offerings.

2.3 Community Engagement: Recording and managing your contributions within our App forums or public discussion areas.

3. Optimization and Product Development

3.1 Performance Monitoring: Analyzing Technical logs and Usage data to track system health, fix software bugs, and ensure hardware compatibility.

3.2 Research and Analytics: Synthesizing User Research and Publicly Available Information to understand community sentiment and guide the development of new features.

3.3 System Improvement: Evaluating how you interact with our services to enhance navigation, gameplay balance, and overall user interface.

4. Marketing and Growth

4.1 Targeted Outreach: Employing Registration Information and Third-party data to deliver promotional content and tailored offers based on your consent.

4.2 Ad Optimization: Utilizing Usage Information and Social Media Plug-ins to refine our advertising algorithms and measure the reach of our campaigns.

4.3 Audience Building: Processing User Acquisition data to identify new potential users and create lookalike audience models for strategic marketing.

5. Security, Integrity, and Compliance

5.1 Fraud Prevention: Monitoring Billing and Technical Information to identify suspicious transactions or breaches of our user agreements.

5.2 Fair Play: Utilizing Anti-cheat and Anti-hacking technologies to detect malicious activities and maintain a competitive, safe environment.

5.3 Contest Administration: Processing Sweepstakes Participation data to confirm your identity and ensure the accurate distribution of rewards.

3. Information shared with other players

We may disclose the information we collect to various recipients under specific circumstances. The categories of sharing are as follows:

1. Social Engagement and Community Features

When you participate in our interactive services, certain data will be visible to other participants. This includes your public identity (username, avatar, and current status), app progress, and team affiliations. If the service involves location-based mechanics, data related to your interactions with specific virtual or physical points may also be shared. Please note that Alinaoana is not liable for the privacy practices of external sharing tools integrated into your device which you may use to broadcast your activities.

2. Parental Oversight for Minors

For users identified as children via a restricted account, Alinaoana facilitates transparency with legal guardians. We provide parents or authorized guardians with insights into the minor's activities, such as social connections made within the app, provided the guardian has enabled such monitoring features.

3. Information Accessible to the General Public

By engaging in competitive modes, leaderboards, or community forums, certain elements of your profile—specifically your alias, achievements, and any content posted in public areas—will be indexed and viewable by any web user.

4. External Partners and Marketing

Analytical Data: We provide third-party analysts with de-identified or aggregated data to help us understand market trends.

Marketing: Your personal details are never sold to third parties for their own marketing use without your explicit "opt-in" consent.

5. Statutory Requirements and Safety Measures

Alinaoana maintains the right to release your information to judicial authorities or private litigants when we deem it essential to:

Comply with a subpoena, court order, or other legal mandates.

Defend the rights, assets, or safety of Alinaoana, our users, or the broader community.

Prevent or investigate potentially fraudulent, unethical, or illegal conduct.

6. Ownership Transfers and Corporate Restructuring

User data is regarded as a core business asset of Alinaoana. In the event that we undergo a corporate transition—such as a merger, acquisition, insolvency proceedings, or a sale of organizational assets—your personal information may be among the assets evaluated and transferred to the acquiring entity as part of the continuity of service.

4. Children

1. Youth Privacy Commitment

Alinaoana holds a strong commitment to the privacy of minors. Our offerings are designed for a general demographic, and we do not knowingly solicit or maintain any personal data from individuals under the specified age limits. Specifically, we do not gather personal information from any user known to be below the age of thirteen (13), or the minimum required age threshold in their jurisdiction.

2. Parental/Guardian Supervision

Should a parent or legal guardian authorize a child to access our Services or Apps, any data accumulated during such usage will be governed by the established terms of this Privacy Notice.

3. Data Oversight and Remediation

If you suspect that Alinaoana has inadvertently come into possession of personal information pertaining to a child, we urge you to reach out to us immediately via our designated Contact Channels. Upon confirmation that we have collected a minor's personal data without proper consent, we will take prompt action to erase the data from our systems with all feasible speed.

5. Data Preservation Protocol

Our commitment is to retain your Personal Data only for the duration essential to fulfill the specific purposes for which it was originally acquired by Alinaoana.

Duration Framework: Data storage timeframes are determined by the necessity of the processing activities. Should governing statutes mandate a distinct or minimum preservation period, Alinaoana will adhere to that legal requirement.

Account-Linked Data: Information tied to your user account will be maintained until the account is formally terminated or deactivated.

Exceptions and Extensions: There are select circumstances where a prolonged retention period is necessary. For example, data might be held beyond the standard period if it is required to administer disciplinary action or enforce our terms of service.

6. Security

1. Data Security Commitments

We are dedicated to safeguarding the quality and confidentiality of your personal information. To this end, Alinaoana has adopted robust security protocols that align with our stringent internal policy benchmarks. Where feasible, these measures encompass employing encryption techniques and the use of pseudonymization to protect data integrity.

2. Your Rights Pertaining to Personal Data

As a user, you retain several fundamental rights regarding the management of your personal information, though certain statutory exemptions may apply. You are entitled to the following:

A. Access and Review

You may, at any point, request disclosure of or access to the personal data concerning you that we are currently processing.

B. Data Control

You have the authority to request the correction, amendment, deletion, or restriction of your personal information held by us.

C. Objection and Opt-Out

This includes your ability to:

Challenge the gathering and subsequent processing of your personal data;

Refuse specific methods of utilizing and disclosing your personal information.

D. Data Portability

You possess the right to obtain the data you have furnished to us in a structured, commonly used, and machine-readable format, and to transmit that data to an alternative data controller.

3. Exercising Your Rights

To fully process and authenticate your request to exercise any of these data protection rights, we are mandated to verify your identity. Therefore, you must be actively logged into one of our Services and follow the prescribed steps to initiate and complete the exercise of your rights.

7. User Choices & Regulatory Information

1. Rights Available to Everyone We are committed to upholding your privacy rights on a global scale. No matter where you are based, you have the option to contact us to:

See Your Data: Request access to the personal information we have on file.

Edit Your Data: Request corrections if your information is wrong or incomplete.

Wipe Your Data: Request the erasure of your personal data (unless we are legally required to retain it).

2. Brazilian Legislation (LGPD) If you are a resident of Brazil, your data is processed in compliance with the Lei Geral de Proteção de Dados (LGPD).

Our Reasons for Processing We handle your data based on one of the following legal grounds:

Contractual Obligation: To provide the Service you signed up for.

Legitimate Interest: To ensure operational security and fraud protection.

Consent: To deliver personalized ads (only with your permission).

Your Rights (LGPD Art. 18) Under Article 18, you have specific rights to request:

Confirmation that we are processing your data.

Access to your data records.

Correction of incomplete, inaccurate, or outdated data.

Anonymization, blocking, or deletion of data that is unnecessary or non-compliant.

Portability of your data to another service.

Details about public and private entities with whom we have shared your data.

8. Contact Information

For matters related to your privacy and the terms outlined in this document, you may connect with us via the following channel:

Support Email: Berlamontr@gmail.com